Respect customers,Understanding customers,create value for customers,Is our service tenet,Wholeheartedly、Dedicated to solve problems for customers is our service concept。We want to use“heart”To communicate,use“Six hearts”Go to service。
one、Caring and loving:Standing at the customer's perspective,Grasp the customer's mood and needs,Urgent customer needs;Think ahead of time for customers,Deal with the problem in the bud,Prevent problems from expanding。
two、Sincere and careful:From the heart to the customer as their own food and clothing parents;Meticulously considerate customers,Do some practical things for customers,Make customers feel the importance of your existence。
three、Intention and perseverance:Carefully treat and complete every job and service,Every consultation request for the customer、Report、Complaints, etc. must be everywhere,Everything is managed;Service as a business,Quality is life,Perseverance。
The negligence in service is often tiny,Flash,However, the damage to customers and the emotions that remain in the customers’ mind are long-lasting.、Spreading,The loss to our image may also be continuous、Constantly enlarged,This is what we put in service“Wholeheartedly、Dedicated”Concept。Whether it is an old customer or a new customer,We want to use“Wholeheartedly、Dedicated”The standard to complete every service customer's task。by “Wholeheartedly、Dedicated”The service in exchange for customer satisfaction and our comfort。